The Clever Sync Log gives you more information about updates, warnings, and blockers related to specific Clever sync events. The most recent sync is selected by default; if you want to choose a different sync, use the drop-down list. The last 15 syncs are available in the drop-down list.
The page includes three tabs:
- Errors list issues that prevent a Clever sync from bringing through data successfully. They may include problems with the school year or terms or issues found in the data itself. For some messages, the Actions column will include a button that allows you to try again or that takes you to a page where you can resolve the issue.
- Alerts tell you about issues that mean some data isn't coming through to Renaissance, at times because you need to match Clever data (such as a school) to Renaissance data. For some messages, a button in the Actions column takes you to a page where you can resolve the issue.
- Successes give you more information about updates made to the students, teachers, and school year information that was synced.
If there are more than 50 messages on any of the three tabs, use the next and previous arrows below the table to see more messages. You can also use the Items per page drop-down list to choose how many items to show at once.
If you have resolved issues shown on the Errors or Alerts tab and you want to sync again, select the Sync Now button to the right of the tab names.
To leave this page and go back to the previous page, select < Back.